Smarter customer insights. On the double.
Glassbox is a fully-loaded customer intelligence platform that captures infinite digital interactions, surfacing the insights you need to convert customers into superfans.
The brain behind the world’s smartest digital brands
Brain food for your customer journeys
You don’t need meaningless metrics or another analytics tool to smother you in data. What you need is easy access to exceptional insights you can actually use to delight customers, build loyalty and fuel revenue growth on any digital channel.
See better
Glassbox captures 100% of interactions and technical events on your website or mobile app, unlocking a rich, detailed view of the entire customer journey.
Learn sooner
Glassbox uncovers deep contextual insights, so you can stop observing actions and start understanding behavior.
Act faster
Glassbox leverages real-time AI-prioritized optimization to help you find and obliterate friction before your competitors get back from lunch.
Discover what makes your customers tick—and click
Time to get serious about knowing your customers . Teams use Glassbox to:
- Design digital experiences that consistently translate into brand loyalty and revenue
- Dive past surface-level satisfaction scores to learn how customers really feel
- Remedy technical issues in record time
- Put customer-centricity into practice with actionable insights
Work smarter, not harder to delight your customers.
Customer delight should be a habit, not a lucky break or an uphill battle. Glassbox unlocks better, deeper, faster customer insights in just a few clicks, so you can predictably improve digital experiences with less effort.
Unlock the intel to become your customers' favorite mobile app.
Glassbox’s expansive platform offers some of the most advanced and mature native mobile app analytics on the market. That’s why we’re ranked Easiest to Use and Highest Satisfaction on G2, according to verified customer reviews.
Sainsbury's recovers $200k lost revenue and enhances operational efficiency
SoFi prevents $9M in potential revenue loss
Marriott reduces support requests by 60% through activation & login optimization
Purina optimizes on-site search and product layout increasing engagement
NBrown increases new accounts by 16%
Bank Leumi boosts website transactions by 11% with Glassbox
Air Canada optimizes digital experience with Glassbox
Latest news & resources
Glassbox Research Reveals Gen Z's Holiday Spending Trends and Banks' Opportunity to Enhance Digital & Security Services
Glassbox Completes Go-Private Transaction with Alicorn Venture Partners
Analysts and awards
Glassbox Sets New Industry Benchmark in G2 Fall 2024 Reports, Reaffirming Leadership Position in AI-Powered Customer Experience
Research
New Research Exposes the Privacy-Personalization Conflict in AI-Driven Customer Experience
Boost your organization’s customer IQ
See why digital leaders use Glassbox to analyze over 1 trillion web and mobile sessions each year—and translate deep insights into enhanced digital experiences.