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Unlock greater digital insights with Glassbox

  • Automated insights: Effortlessly unlock digital insights with our patented technology—no manual tagging required.

  • Instant data access: Access 100% of digital session data for quick analysis of user behavior, performance, and retrospective insights.

  • CX excellence: Collaborate seamlessly with integrated tools to optimize the digital customer experience.

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The ability to watch a user navigate the site click-by-click has been incredibly helpful in identifying issues.

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The brain behind the world’s smartest digital brands

Digital innovators around the world are leveraging Glassbox to tap contextual insights, eliminate guesswork and put customer delight on repeat.

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Marriott reduces support requests by 60% through activation & login optimization

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Sainsbury's recovers $200k lost revenue and enhances operational efficiency

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SoFi prevents $9M in potential revenue loss

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Purina optimizes on-site search and product layout increasing engagement

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NBrown increases new accounts by 16%

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Bank Leumi boosts website transactions by 11% with Glassbox

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Air Canada optimizes digital experience with Glassbox

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Glassbox helps us identify a common issue impacting thousands of customers, prioritize and fix it, within seconds.

Catherine Warner

Analyst, Digital VoC Platforms

With Glassbox we’re able to identify not just the struggle but the impact of the struggle. We identified the issue, we quantified it and we fixed it.

Jim Bassett

Head of Site Operations and Product Information, Sainsbury’s Digital

Glassbox gives us the most accurate view of how our members experience our app and gives us confidence in our UX.

Software Development Lead, SoFi

SoFi

With insights into our users behavior, we improved customer experience, engagement and ultimately drove more revenue.

Jill Taylor

Digital Product Lead

By understanding the friction points driving conversions, we increased both customer acquisition and their lifetime value.

Chris Grant

Head of User Experience

We couldn’t imagine better cooperation with a tech partner than the one we have with Glassbox.

Mobile App Product Manager

Bank Leumi

If I had to choose only one analytics tool for my product, it would be Glassbox without hesitation.

Sylvain Robitaille

Senior Customer Experience Analyst