Insights
Get the latest news, views and tips from digital experience experts at Glassbox.
![Retail banking CX](/_nuxt/image/550dd3.png)
Surviving the FinTech Apocalypse: 3 CX Rules for Retail Banks
![Mobile banking trends](/_nuxt/image/92578a.png)
Gen Z's holiday wishlist: smarter banking tools for the digital-first generation
![Insurance](/_nuxt/image/8cddde.jpeg)
Effective quote flow optimization in 3 steps [+Best practices to convert more policyholders]
![Insurance](/_nuxt/image/8cddde.jpeg)
How to wow policyholders with delightful digital experiences
![Customer retention](/_nuxt/image/e01e8d.png)
Retaining policyholders with real personalization: 3 ways to make digital interactions feel human
![Customer experience in banking](/_nuxt/image/bfcbee.png)
The Ultimate Consumer Duty Guide [2024]
![Insurance customer experience](/_nuxt/image/0d2e30.png)
Customer experience intelligence is the secret to attracting picky policyholders
![Customer journey banking](/_nuxt/image/e507ea.png)
Customer experience
Customer journey mapping in banking: A 7-step framework for success [template included]