Rated the best digital analytics tool on G2

In this self-guided tour, you'll experience how Glassbox delivers access to 100% of digital session data for quick analysis of user behavior, performance, and retrospective insights.

  • See not just how users behave, but also why, with session replay.

  • Understand how your customers engage with heatmapping.

  • Eliminate customer experience blind spots with AI-powered journey mapping.

  • Measure and optimize conversions with ad-hoc funnel analysis.

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Rated 4.9/5
The solution offers unparalleled digital analytics and provides insights into user behavior across web and mobile applications.

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Why the world's leading organizations choose Glassbox for digital analytics

Glassbox is the top rated digital analytics tool in G2. Here are a few of the areas where we stand out.

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*Based on G2 reviews

4.9
4.1
4.5
4.7

Ease of Use

9.7

7.4

7.8

8.5

Ease of setup

9.8

6.8

7.9

7.6

Meets requirements

9.7

8.5

9.0

9.0

Quality of Support

9.8

7.7

7.5

9.4

Ease of doing business with

9.9

8.0

8.3

9.3

Ease of admin

9.8

7.6

8.2

8.4

Get a demo
Customer journey analysis 2x

Unlock more insights into your digital experience 

Glassbox automatically captures every user interaction and technical event from your website and mobile app, giving you all the data you need to analyze the customer experience. Our tool gives teams one shared view of important digital KPIs, making it simple to find and fix issues, seize opportunities and impact conversions. 

  • Eliminate blind spots and identify your path to greater engagement and conversion

  • Monitor customer experience across both your website and mobile apps.

  • Understand how digital friction impacts conversions with ad-hoc funnel analysis.

Unsurpassed digital analytics

More data less effort

More data, less effort

Taglessly capture all the data you need for analysis and utilize real-time conversion funnels and performance monitoring.

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Instant session replays

Video-like session replays show you what customers experience–and why–so you can identify and resolve issues faster.

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CX and technical insights

See how crashes, errors and latency affect conversions. Find, prioritize and fix technical issues that may harm customer experience.

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Interaction maps

Understand how customers interact with each screen and element.
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Funnel analysis

Create ad-hoc funnels to discover why drop-offs and deviations happen.
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Journey analysis

Visualize customer journeys on an interactive map with AI insights.
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Error analysis

Find and eliminate sources of digital friction
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Ecosystem integration

Connect Glassbox with web analytics, APM, VOC and A/B testing tools.
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Take a self-guided tour

In this self-guided tour, you'll experience how Glassbox delivers access to 100% of digital session data for quick analysis of user behavior, funnel performance, and retrospective insights.

Self guided tour

Trusted by industry leaders

Digital innovators around the world are leveraging Glassbox to tap contextual insights, eliminate guesswork and put customer delight on repeat.

Look no further

See what makes Glassbox the G2’s top rated digital experience analytics solution.

Disclaimer: The comparative statistics presented herein are based on data retrieved from G2 as of February 16, 2024. References to highest ratings obtained by Glassbox pertain to Glassbox's position within specific categories based on G2's proprietary satisfaction score and were last reviewed on February 16, 2024.