Combine the power of product analytics and customer experience data to create products your customers will love.
Product analytics tools can tell you how your customers engage with your product, but they can't provide the context to explain why they behave that way. Glassbox’s Product Intelligence module gives you a complete picture of what users are doing and the critical insights to help you understand why. This powerful combination allows you to make decisions faster and more confidently.
User Insights enables cross-session analysis of pages, actions and users, segmented according to your specifications.
View Augmented Journey Maps™ and session replays to fully understand user behavior.
Glassbox automatically captures 100% of front- and back-end events across web and mobile apps for the most complete picture of your users’ digital experience. This data is available in user-friendly visualization in real-time, making it easy to identify opportunities for creating even better product experiences.
With instant access to more behavioral data and AI-powered insights that reveal the reason behind those behaviors, you’ll have the context necessary to make faster, data-driven decisions. Glassbox’s built-in collaboration features make it easy to share data and examples with design, development or marketing teams so you can accelerate time to action.
Don’t waste resources on features that don’t engage users or generate business outcomes. Glassbox quantifies which features and journeys drive customer conversions and create the most business value, helping you prioritize the most impactful projects.
Take our self-guided tour and experience how Glassbox delivers access to 100% of digital session data for quick analysis of user behavior, performance, and retrospective insights.
Our patented tagless technology automatically captures 100% of digital interactions, allowing you to analyze any journey with zero manual effort.
By automatically capturing 100% of your customer's digital actions, Glassbox ensures there are zero gaps in your customer knowledge. Plus, our patented tagless data capture means faster time to value, lower management overhead and the ability to do retroactive analysis.
See an aggregate of all users or segment customers based on variables ranging from geography to VoC sentiment. Glassbox reveals behavior patterns of any customer segment, including your highest-value customers or those who abandon.
Site or app performance affects how your users engage, how long they stay and why they drop. Glassbox surfaces technical insights in the context of user behavior so you can instantly correlate and act upon errors or performance issues that affect product experience.
See how Glassbox’s integrated digital experience intelligence surpasses standalone product analytics tools.
