G2 Leader in all 14 Customer Experience Categories
The G2 Winter 2025 Report is here, and we’re proud to lead the digital experience space once again. Glassbox remains the only vendor recognized as a “Leader” across all 14 customer experience categories.
Over 700 Badges
With leadership in Digital Experience Monitoring, Session Replay and Mobile App Optimization, Glassbox earned over 700 badges in G2’s Winter 2025 Report. There are so many badges, we can’t possibly display them all!
Leader in Session Replay Software
 |  |  |  | |
| *Based on G2 reviews | | | | |
# of reviews | 521 | 146 | 117 | 86 |
Satisfaction | 99 | 60 | 67 | 53 |
Market Presence | 73 | 86 | 70 | 71 |
G2 score | 86 | 73 | 69 | 62 |
Highest scoring across the board
The Leader in Customer Satisfaction
With a 99% likelihood to recommend, Glassbox continues to lead in customer satisfaction.
Best in Session Replay
G2 ranks Session Replay products across four categories: Click Tracking, Eye Tracking, Mouse Movement, and Frustration Tracking. Glassbox ranked first in all four.
Top Marks in A/B Testing
Glassbox excels at A/B testing by identifying errors, comparing page versions and analyzing data to optimize digital performance.
Boost your organization’s customer IQ
Discover why digital leaders trust Glassbox to analyze over 1 trillion web and mobile sessions annually, translating deep insights into enhanced digital experiences.