Users love us — but don't just take our word for it

opportunity to capture user movements to better understand friction and identify fraud

Being able to monitor our crashes - review our customer sessions and fix all the pain points - specifically on our mobile app

Great place to see the session recordings of our users and see how well they can operate our site and app

With GlassBox its good to view the active traffic about our customer facing applications

The glassbox reporting has been pivotal in our operations and provides us with great insights

I like being able to see all the different details per session. Seeing the session, from beginning to end, with the explanations to the left (saying what is happening with each click)

The ability to access the mode that let's you scroll up and down as if you were on the page yourself.

The best thing about the Glassbox tool is that it is simple and straight forward to use

I like that I can use Glassbox as a tool to troubleshoot customers issues. I can use it to validate information that customers provide to us. I also love the design of Glassbox as it is very user friendly.