Reviews
Users love us — but don't just take our word for it
![Hero](/_nuxt/image/fdfb10.jpeg)
What our users are saying...
All Industries
Financial Services
Telecommunications
Insurance
Retail
Hospitality
Minimising Fraud
I like being able to see all the different details per session. Seeing the session, from beginning to end, with the explanations to the left (saying what is happening with each click)
Real time access
The ability to access the mode that let's you scroll up and down as if you were on the page yourself.
Very simple to use
The best thing about the Glassbox tool is that it is simple and straight forward to use
Great for troubleshooting
I like that I can use Glassbox as a tool to troubleshoot customers issues. I can use it to validate information that customers provide to us. I also love the design of Glassbox as it is very user friendly.
Real Time !
I love how i can see on real time where the card members are so i can assist them
Great for Banking Apps
how we are able to locate online banking session using client IP and then quickly take care of the issue - we can also see all detais about the session including how the client side scripts are running
Session Information
The ability to get information on the session. It's important we can obtain details about the users cpu, device, os version and other necessary for our research
Pinpoint UI / UX issues
Glassbox provides out-of-box session replay with search and filtering, allowing developers to directly observe user interactions, pinpointing UI/UX friction and reproducing bugs in their original context. The DOM snapshots accelerate debugging and inform targeted improvements, reducing time spent on issue replication.
Excellent Visuals
Really liked glassbox as it all in one place and visuals are great
Boost your organization’s customer IQ
See why digital leaders use Glassbox to analyze over 1 trillion web and mobile sessions each year—and translate deep insights into enhanced digital experiences.